Loyal Customers...They don't just come backThey don't simply recommend youThey insist their friends do business with you

Introducing Luna CX Consulting

Luna CX works with select, purpose-driven businesses that are looking to reach their next level of success. We work with purpose-driven (rather than publicly held) businesses because these are the businesses that are integrated into our communities. Luna CX is founded on the principle that the purpose-driven business is critical to the fabric of society and the belief that we can help them remain successful in the face of an ever-growing, globally influenced economy.

We are so excited to be open for business in the Garden of England! Meet Barbara and Luna Customer Experience Consulting.

About Luna Customer Experience

About Barbara

Bringing experience and passion to Kent business.

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What is Customer Experience?

Creative strategies for an exceptional customer experience.

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The Mission

We are not going to the moon, though that would be quite fun!

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Our Services

Website Review

Understanding where your website loses its effectiveness & clarity for your clients is critical to delivering a solid online Customer Experience.

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Creating an exceptional Customer Experience is rooted in how YOU, the business owner, think about your products/services and your customers.

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Style Guide Creation

Consistency is a huge part of an exceptional Customer Experience.

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